Customer Service
Should be so easy to get right – that is good – but, so often, we get it badly wrong.
Read MoreShould be so easy to get right – that is good – but, so often, we get it badly wrong.
Read MoreI have written in a previous blog article about the so called ‘gap in the market’. Spotting a gap in
Read MoreDo you have an idea for a business? Something to turn that dream into a reality? Many people have one
Read More…So what’s the problem? I’ve written in previous blogs that businesses should be supplying a product or service to satisfy
Read More‘I have a leaking tap; I really need to get it fixed’. ‘I want to have a holiday. But before
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