At the end of another successful year for Eaglei, I have been reflecting on how I judge success and what it means to make a difference.
Financial security is one criteria of success. There are outgoings that must be met and I want Eaglei to remain competitive from a price perspective. In terms of making a difference, business people often relate this to their customers in particular. However, I have realised that there is something as important; I also want to make a difference to me. At the risk of sounding self-indulgent, let me explain.
In our training and development workshops – Eaglei soft skills – I talk about finding a positive reason for doing everything you do. In considering this question myself, I realise that I too have positive reasons. I want all of our coaching to be relevant, challenging, impactful and fun. If I can experience these every time I am working, then the chances are our clients will experience these as well.
With the vast majority of our work coming from recommendation or referral, I have worked tirelessly to ensure that our clients feel valued and am very proud of the testimonials we have received over the past four years – What our clients say. Specifically, the work we do with young people in schools and colleges I find particularly rewarding. I have also had the pleasure of working with @PrincesTrust; assisting Young Ambassadors to share their life’s journey, often in front of large audiences. For anyone to do this would be a challenge. For a young person from a disadvantaged background to do so takes courage, confidence and skill.
To be in a position to share some of my knowledge and skills with young people is both a privilege and responsibility I take very seriously. It is the very least we can give them. To witness the often transformational development in young people over the course of day is an experience I would not change for anything.
Of course, I don’t just experience these feelings working exclusively with young people. The central theme in all our coaching is about making an emotional connection in communication. Whenever we are talking about doing this, we are opening ourselves up to consider different qualities within ourselves including authenticity, vulnerability, self-esteem and self-confidence.
Like a shattered glass mirror, I have seen our clients take away a shard of greater self-belief and conviction. This is what our coaching gives me. This is why I do what I do. This is what I call success. This is what I call making a difference.
Have a peaceful festive season and a healthy and successful 2018 making a difference.