Customer Service
Should be so easy to get right – that is good – but, so often, we get it badly wrong.
Read MoreShould be so easy to get right – that is good – but, so often, we get it badly wrong.
Read MoreA common trait that people exhibit when they are presenting on Eaglei workshops, is to use too many words. Most
Read MoreThere is a lot of talk about blended or hybrid working right now. Of course, hybrid working has always existed
Read MoreIf there is one thing I have learned from Covid-19, it has been the need for clear, honest and authentic
Read MoreBut how do you keep a job once you have one? You’ve prepared well, done a cracking interview and now
Read MoreI have delivered a number of talks recently to students at Schools and Colleges on the subject of Effective Communication
Read MoreI don’t normally start my blog articles with a negative title, but this one is different. I have had the
Read MoreRecently, Eaglei has been asked to deliver some coaching sessions with a difference. One workshop entailed working with a client
Read MoreGiven the tragic spate of recent events, together with the fiasco of the General Election, it seems to me that
Read MoreI admit it: I still watch Dragon’s Den. I used to watch this programme religiously, but do so now only
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